Terms of Service

These Terms of Service (“Terms” are a binding agreement between you and Brooks & Hart Pest Solutions (“Company,”“we,”“us,” or “our” regarding your access to and use of https://brooksandhartpestsolutions.com, related landing pages, phone numbers, forms, chat tools, emails, SMS, and any other channels we operate (collectively, the “Services”. By accessing the Services, calling a number displayed on the Services, submitting information, or otherwise using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

1. Who we are (and who we are not)

Brooks & Hart Pest Solutions operates a marketing and referral network. We help consumers locate and connect with independent third-party pest control businesses, technicians, and contractors (“Providers”. We do not ourselves inspect, treat, exterminate, repair, or guarantee elimination of pests unless we expressly state otherwise in a separate written agreement signed by us. Providers are independent businesses. They are not our employees, partners, joint venturers, or agents for purposes of the work they perform at your property.

2. Eligibility

You must be at least 18 years old (or the age of majority where you live) and able to form a binding contract to use the Services. You represent that information you provide is accurate and that you will not use the Services for any unlawful purpose.

3. Nature of the Services; no professional advice

Website content (including blogs and service descriptions) is for general information only. It is not a substitute for an on-site inspection, licensed pest-control advice, legal advice, or medical advice. Insect identification tips and DIY suggestions may be incomplete or inapplicable to your situation. You rely on them at your own risk.

4. Matching, leads, and calls

• Submitting a ZIP code, phone number, or form, or dialing a tracking number, may result in your information being shared with one or more Providers and/or with our marketing, call-tracking, analytics, and advertising partners.
• We do not guarantee that a Provider will answer, accept your job, be available same-day, hold any particular license, charge any particular price, or achieve any particular result.
• We may use dynamic number insertion, call recording, whisper messages, and attribution tools. By calling, you consent to monitoring and recording of calls for quality, training, fraud prevention, and marketing measurement, to the extent permitted by law.
• You authorize us and our partners to contact you by phone, text, email, or automated systems regarding your inquiry, including using the number you provide, even if it is on a do-not-call list, where allowed by the Telephone Consumer Protection Act and similar laws. Message and data rates may apply. You may opt out of marketing texts as described in those messages.

5. Your relationship with Providers

Any contract for pest control work is solely between you and the Provider. Payment terms, warranties, chemicals used, scheduling, damage claims, and licensing compliance are Provider responsibilities. You should verify licenses, insurance, and written estimates directly with the Provider before work begins. We are not a party to that contract and are not responsible for Provider acts, omissions, negligence, misconduct, property damage, personal injury, pet injury, chemical exposure, or unfinished work.

6. Advertising, affiliates, and compensation

We may be paid by Providers, networks, advertisers, or affiliates when you call, click, submit a lead, or take other actions. Compensation may influence the order, frequency, or prominence of listings. The Services may include sponsored content and third-party ads. See our Privacy Policy and Your Privacy Choices regarding advertising technologies.

7. Acceptable use

You agree not to:

• Scrape, harvest, or bulk-download the Services without our prior written consent;
• Interfere with or disrupt the Services, tracking numbers, or related systems;
• Submit false, fraudulent, or impersonating information, or generate fake leads or calls;
• Use the Services to harass Providers or our staff;
• Reverse engineer or attempt to extract source code except where prohibited restrictions are unlawful;
• Use the Services in violation of export, sanctions, telemarketing, or privacy laws.

We may investigate abuse and cooperate with law enforcement and network partners.

8. Intellectual property

The Services, including text, design, logos, graphics, and software, are owned by us or our licensors and are protected by intellectual-property laws. You receive a limited, revocable, non-exclusive license to access the Services for personal, non-commercial use. You may not copy, mirror, or commercially exploit our content without written permission.

9. Third-party sites and tools

Links, embeds, maps, chat widgets, payment tools, and ad networks are provided by third parties. We do not control and are not responsible for their content, availability, or practices. Your use of third-party services is at your own risk and may be subject to their terms.

10. Disclaimers

THE SERVICES ARE PROVIDED “AS IS”AND “AS AVAILABLE.”TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY PROVIDER REFERRAL WILL MEET YOUR EXPECTATIONS.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BROOKS & HART PEST SOLUTIONS, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICES, THESE TERMS, OR ANY PROVIDER ENGAGEMENT, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS (US $100) OR (B) THE AMOUNTS YOU PAID DIRECTLY TO US (IF ANY) FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM IN THE THREE MONTHS BEFORE THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED.

12. Indemnification

You will defend, indemnify, and hold harmless Brooks & Hart Pest Solutions and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys”fees) arising out of or related to: (a) your use of the Services; (b) your interactions with Providers; (c) your content or information; (d) your violation of these Terms or applicable law; or (e) your infringement of any third-party right.

13. Dispute resolution; arbitration; class waiver

Please read this section carefully. Except for small-claims matters or claims for injunctive relief to protect intellectual property, any dispute arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. You and we waive the right to a jury trial and to participate in class, collective, or representative actions. Either party may bring an individual action in small-claims court.

You may opt out of arbitration within 30 days of first accepting these Terms by sending written notice to the contact below with your name, address, and a clear statement that you opt out of arbitration. Opting out does not affect other Terms.

14. Governing law

These Terms are governed by the laws of the State of Delaware, excluding conflict-of-law rules, unless mandatory consumer protections of your state of residence apply and cannot be waived.

15. Changes; termination

We may modify the Services or these Terms at any time. Continued use after changes become effective constitutes acceptance. We may suspend or terminate access at our discretion, including for fraud, abuse, or legal risk. Sections that by nature should survive (including disclaimers, limitations, indemnity, and arbitration) will survive termination.

16. Miscellaneous

These Terms, together with the Privacy Policy and any guidelines we post, are the entire agreement between you and us regarding the Services. If any provision is unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them freely. Notices may be provided via the Services or email.

17. Contact

Brooks & Hart Pest Solutions
Website: brooksandhartpestsolutions.com
Legal: legal@brooksandhartpestsolutions.com
Privacy: privacy@brooksandhartpestsolutions.com

These Terms are a protective business template for a U.S. referral / pay-per-call marketing site. They are not personalized legal advice. Have counsel review before production launch, especially TCPA, arbitration, and state licensing disclosures.