Brooks & Hart Pest Solutions

Privacy Policy

Last updated: August 4, 2026

This Privacy Policy explains how Brooks & Hart Pest Solutions (“Company,”“we,”“us,”or “our” collects, uses, discloses, and otherwise processes personal information when you use https://brooksandhartpestsolutions.com and related pages, forms, calls, texts, emails, and ads (the “Services”. By using the Services, you acknowledge this Policy. Advertising, analytics, and call attribution technologies are enabled by default so we can operate and monetize the Services; you may adjust certain choices on our Your Privacy Choices.

1. Who we are

We operate a pest-control marketing and referral network. We connect consumers with independent third-party providers and use advertising and measurement partners to fund and improve that network. We are not your pest control contractor unless a separate contract says otherwise.

2. Information we collect

2.1 Information you provide

  • Contact details (name, email, phone, postal/ZIP code, address if provided)
  • Inquiry details (pest type, urgency, property type, messages)
  • Preferences and communications with us

2.2 Information from calls and messages

  • Calling number, called number, time, duration, call recordings/transcripts where permitted
  • SMS/email content and delivery metadata
  • Dynamic number insertion and campaign attribution IDs

2.3 Information collected automatically

  • IP address, device/browser type, OS, language, referring URLs, pages viewed, timestamps
  • Cookies, pixels, local storage, SDKs, tags, and similar technologies
  • Approximate location derived from IP or ZIP
  • Ad identifiers, click IDs (e.g., gclid, fbclid, msclkid), UTM parameters

2.4 Information from third parties

  • Advertising networks, social platforms, analytics providers, data cooperatives
  • Lead buyers/sellers, call-tracking vendors, fraud-prevention tools
  • Public records or commercially available sources where lawful
  • Providers who report job outcomes or lead quality (where shared with us)

3. Cookies and similar technologies (default: allowed)

We and our partners use cookies and similar technologies for essential operations, analytics, personalization, fraud prevention, affiliate attribution, and advertising (including cross-context behavioral advertising). Unless you opt out via Your Privacy Choices or a legally required signal we honor (such as Global Privacy Control where applicable), these technologies are active when you use the Services.

  • Essential ”security, load balancing, consent storage, basic site function (always on)
  • Analytics / performance ”traffic measurement, funnels, A/B tests (on by default)
  • Advertising / marketing ”ad delivery, frequency capping, retargeting, conversion measurement, audience building (on by default)
  • Call tracking / attribution ”dynamic numbers, campaign ROI, quality scoring (on by default)

4. How we use information

We use personal information to:

  • Operate, maintain, and improve the Services
  • Match you with Providers and transmit leads/calls
  • Measure marketing performance and pay/receive affiliate or media fees
  • Personalize content and ads on our properties and elsewhere
  • Detect fraud, invalid traffic, and abuse
  • Comply with law, enforce Terms, and protect rights and safety
  • Send transactional and, where permitted, marketing communications
  • Create aggregated or de-identified data that we may use and share freely

5. How we disclose information

We may disclose personal information to:

  • Providers and scheduling partners so they can contact you about pest control services
  • Advertising, analytics, social, and measurement partners (for example, platforms such as Google, Meta, Microsoft, and similar), including through cookies, pixels, and offline conversion imports
  • Call-tracking, CRM, hosting, email/SMS, and fraud vendors that process data for us
  • Lead networks and media partners involved in generating or monetizing inquiries
  • Professional advisors, insurers, and successive owners in a merger, financing, or sale
  • Authorities when required by law or to protect rights, safety, or the integrity of the Services

We do not control how Providers or ad platforms use information once shared under their own policies. Review their notices when you engage with them.

6. Advertising; “sale”and “sharing”(U.S. state privacy laws)

Under laws such as the California Consumer Privacy Act (as amended by the CPRA) and similar state laws, certain disclosures of personal information for cross-context behavioral advertising may be considered a “sale”or “share.”We engage in such activities to fund and operate the Services, and they are allowed by default. You may opt out of sale/sharing and certain advertising cookies on You can manage cookie preferences anytime via Your Privacy Choices. We also treat a valid Global Privacy Control (GPC) signal as an opt-out of sale/sharing for that browser where required.

We do not knowingly sell or share personal information of consumers we know are under 16 in a manner that requires opt-in consent under applicable law.

7. Your privacy rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, or opt-out of certain processing (including sale/sharing and targeted advertising). To exercise rights, email privacy@brooksandhartpestsolutions.com with sufficient detail to verify your request. Authorized agents may submit requests where the law allows, subject to verification. We will not discriminate against you for exercising rights, though some features that rely on advertising funding may be limited if you opt out.

You may also use industry tools such as the NAI or DAA consumer opt-out pages for interest-based ads; those tools are browser/device specific and do not stop all ads.

8. Retention

We retain personal information as long as needed for the purposes described above, including lead fulfillment, dispute handling, fraud prevention, legal compliance, tax/accounting, and backup cycles—then delete or de-identify when reasonably practicable.

9. Security

We use commercially reasonable administrative, technical, and physical safeguards. No method of transmission or storage is fully secure; you use the Services at your own risk.

10. Children

The Services are not directed to children under 13 (or under 16 where relevant). We do not knowingly collect personal information from children. If you believe we have, contact us and we will take appropriate steps.

11. International visitors

The Services are operated from the United States for a U.S. audience. If you access them from elsewhere, you understand information may be processed in the U.S. and other countries that may have different data-protection rules. We do not market the Services as GDPR-optimized for EEA/UK residents; if you are in those regions, do not use the Services to submit personal data unless you accept U.S. processing as described here.

12. Do Not Track

Aside from GPC as described above, we do not respond to all browser “Do Not Track”signals because there is no consistent industry standard. Use Your Privacy Choices to manage advertising preferences.

13. Changes

We may update this Policy at any time. The “Last updated”date will change when we do. Continued use of the Services after an update means you accept the revised Policy.

14. Contact

Brooks & Hart Pest Solutions
privacy@brooksandhartpestsolutions.com
legal@brooksandhartpestsolutions.com
Web: https://brooksandhartpestsolutions.com

This Policy is drafted to support U.S. pay-per-call / referral advertising operations with default-on measurement. Have privacy counsel review for your entity’s states of operation, vendor stack, and CPRA/TCPA details before launch.

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